Workers 1st Call - Distracted & Injured Employees

This 1st Moment solution is a groundbreaking, unique pre-claim, pre-emptive, pro-active solution which combines physical and mental health to transform how companies prevent, manage, and mitigate injuries and claims, resulting in significant savings and improved workplace safety.

Mitigate Reduce Work-related incidents, claims and costs by 40%”

• 24/7 immediate telephone access to US-based Registered Nurses for injury triage
• RN immediately manages the injury, determines best level of care as 70% of injuries are minor and don't need clinical intervention, which results in work comp claims
• Immediate support and coaching for frontline managers and supervisors from a clinician to identify & assist “at-risk” employees before a disruption in the workplace
• 100% pre-claim guards against overutilization, unnecessary case management, other services

Minimize distractions causing injuries

• Distractions are the leading causes of on-the-job incidents and accidents
• According to OSHA, human error causes 80-90% of injuries, from lack of focus and compounded by smartphones
• Prevent distractions with 24/7 immediate telephonic access to Masters level behavioral health clinicians to help employees focus on the job

Manage the initial injury and reports… pre-claim, pre-emptive, pro-active

• Immediate access to our Registered Nurses reduces the liability of supervisors making medical decisions and their taking employees' statement for the FROI
• RN immediately completes and distributes FROI, Incident Report, Provider Notice, OSHA log
• All calls are recorded and available to the client to protect against fraud

AI-Driven Platform:

Our platform is a dedicated toll-free phone number which is embedded in our AI-driven engagement platform.

Responders 1st Call - First Responders, Healthcare, Security, Military

This comprehensive 1st Moment solution is specifically tailored to meet the unique needs of First Responders, Healthcare, Security, Active Military, Veterans, and others, ensuring that they receive the mental health support they deserve.

We are dedicated to "Busting the Stigma" surrounding mental health by providing confidential, informal, and anonymous in-the-moment access to Masters level Behavioral Health Clinicians 24/7/365.

What’s Included:

Trauma Helpline for all Responders

• Talk in-the-moment to experienced clinicians well-versed in working with Responders and trauma response to guide and support to compartmentalizing trauma, relieving stress, and regaining a sense of wholeness.
• All communication is anonymous and protected as medical provider-patient privileged communication, creating a safe space for Responders to seek help.

Behavioral Risk Mitigation for Command Staff, Peer Support, Wellness teams, HR

• In-the-moment support to quickly identify and deploy appropriate resources for "at-risk" employees, including guidance, coaching, and intervention strategies.
• Empower supervisors and managers with the tools to ensure a safe work environment, be proactive, and maintain department performance and safety.

Behavioral Health Support for the Family

• Break the stigma and support families of Responders with in-the-moment confidential and anonymous access to behavioral health clinicians.
• Support is available for children over 13 with consent from parent/guardian.

AI-Driven Platform:

Our platform is a dedicated toll-free phone number which is embedded in our AI-driven engagement platform.

Students 1st Call - Students, Faculty, Staff

Experience the power of in-the-moment support with 1st Moment access to Masters level behavioral health clinicians, providing confidential assistance for depression, stress, sleep issues, addiction, relationship problems, anxiety, grief, and more.

Through our evidence-based assessments and expert-led consultations, we guide students toward a well-defined path to mental and emotional health and well-being.

1st Moment also supports Faculty and Staff to help them cope with their own mental health issues and receive direction from Masters level Behavioral Health clinicians as how to support and address students in need.

Immediate In-the-Moment Masters level Behavioral Health consultations:

• 24/7/365 immediate in-the-moment consultations with no need for a call-back or to schedule a consultation.
• Consultations available for children under 18 when the parent initiates the call. The parent is included in all care coordination and case management.
• Secure and Confidential, HIPAA compliant consultations and therapy sessions either by phone or video.

Ongoing Virtual Scheduled Sessions:

• For ongoing or extended support, including follow-up sessions with the same therapist, consider our continuous virtual therapy.
• Connect with licensed mental health professionals via phone or video for the lasting assistance you require.
• Book 30-minute therapy sessions 7 days a week, 7am-10pm Eastern Time.

Crisis Intervention Protocol:

• Any caller requesting emergency services or who is assessed as having an emergent need receives immediate emergency support.
• The Masters level clinician works to stabilize the individual, confirms the person is safe, and coordinates a follow-up, virtual face-to-face intervention that same day unless medical attention is required.
• If necessary, the clinician will coordinate and facilitate placement for treatment based on available medical benefits or insurance.

Medical benefit coordination

• If additional long-term therapy is necessary, we provide a referral and coordination of benefits with on-campus counseling, health insurance, and other resources, when required

AI-Driven Platform

• Our platform is a dedicated toll-free phone number which is embedded in our AI-driven engagement platform

Immediate evaluations and discussions with expert behavioral health specialists.

Getting help with your emotional health can be difficult. provides on-demand service, wherever you call from by connecting you with a Master’s level clinician. Get help with concerns like anxiety, stress, depression, addiction, and any other life/work balance or emotional health issue. Immediate evaluations and discussions with expert behavioral health specialists.

Whats Included:

$0 co-pay virtual sessions with a licensed Therapist for extended assistance.

For ongoing or extended support, including follow-up sessions with the same therapist, consider our continuous virtual therapy. With $0 Co-pay appointments, connect with licensed mental health professionals via phone or video for the lasting assistance you require.

Whats included:

Note: Must be combined with Virtual Behavioral Health Consultations.

Virtual Consultations with a psychiatric practitioner at a discounted fee to access and prescribe appropriate medication with appointments made in a matter of days, not weeks!

Note: Must be combined with On-going Virtual Therapy Sessions.

Virtual consultations with the same primary care doctor to discuss pressing health concerns, ongoing care, including an annual wellness check-up. Choose a 1st Moment MD licensed in your state for consistent follow-up visits.

Highlights:

When a medical urgency strikes, receive instant medical advice 24/7/365, diagnoses, and prescription medications from an MD.

What's Included:

Some examples of illnesses that can be treated with Virtual Urgent Care are:

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Whats Included:

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